CONTACT US
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POK® strongly values customer service, as part of a high-quality customer communication, you will find on this page an overview of all departments and contacts who will be pleased to respond to your queries.
Switchboard
In the event you are unsure who to contact, please do not hesitate to call our switchboard who will transfer you to the right person. Our staff can speak english and french.
Phone: +33 (0) 37 49 53 - 000
Email: info [at] pok-fire.com
Your key contacts
Export sales department | Phone: +33 (0) 37 49 53 - 270 | Email: export [at] pok-fire.com
France, Monaco and Overseas France sales department | Phone: +33 (0) 37 49 53 - 260 | Email: france [at] pok.fr
Marie-Claude Blasco
Export Sales Manager
Phone : +33 (0) 37 49 53 - 271
Email : marie-claude.blasco [at] pok-fire.com
Commercial for the following countries or geographical areas Albania, Andorra, Angola, Argentina including the Falkland Islands, Austria, Belize, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Chile, Cyprus with Akrotiri and Dhekelia, Northern Cyprus, Colombia, Costa Rica, Croatia, Cuba, Curaçao, Denmark with the Faroe Islands, Dominican Republic, Ecuador, Spain, Finland, Georgia with Abkhazia and South Ossetia, Greece, Grenada, Guatemala, Haiti, Honduras, Hungary, Italy, Jamaica, Kosovo, Liechtenstein, North Macedonia, Malta, Mexico, Moldova with Transnistria, Montenegro, Nicaragua, Norway with Svalbard, Panama, Paraguay, Peru, Poland, Puerto Rico, Portugal, Romania, Saint Barthélemy, San Marino, El Salvador, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Czech Republic, Uruguay, Vatican City and Venezuela.
You can send your requests in French, English, German, or Spanish.

Jean-Jacques Regniez
Export Sales Manager
Phone : +33 (0) 37 49 53 - 275
Email : Jean-Jacques.regniez [at] pok-fire.com
Sales representative for French departments 78, 91, 92, 93, 94 and for the following countries or geographical areas: Afghanistan, Algeria, Saudi Arabia, Armenia including Nagorno-Karabakh, Azerbaijan, Bahrain, Bhutan, Burma, Brunei, Kashmir, Cambodia, China including Hong Kong and Macao, North Korea, South Korea, Egypt, United Arab Emirates, Guam, India, Indonesia including Christmas Island, Iraq, Iran, Israel, Japan, Jordan, Kazakhstan, Kuwait, Laos, Lebanon, Libya, Malaysia, Maldives, Mongolia, Nepal, Oman, Uzbekistan, Pakistan, Palau, Palestine including the Gaza Strip, West Bank, and East Jerusalem, Philippines, Qatar, Sahrawi Arab Democratic Republic, Seychelles, Singapore, Sri Lanka, Syria including the Golan Heights, Tajikistan, Taiwan, British Indian Ocean Territory, Thailand, East Timor, Turkmenistan, Turkey, Vietnam and Yemen.
You can send your requests in French, English, and Mandarin Chinese.

Jérémie Rocha
Export Sales Manager
Phone : +33 (0) 37 49 53 - 173
Email : Jeremie.rocha [at] pok-fire.com
Sales representative for French departments 18, 45, 58, 89, 90 and for the following countries or geographical areas: Antigua and Barbuda, Aruba, Belgium, Belarus, Estonia, Guadeloupe with Montserrat, French Guiana, British Virgin Islands, Ireland, Iceland, Latvia, Lithuania, Luxembourg, Martinique, Mayotte, New Caledonia, Netherlands, French Polynesia, Reunion, United Kingdom including the Isle of Man and the Channel Islands, Russia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Ukraine including the Autonomous Republic of Crimea, and Wallis and Futuna.
He is your contact for all technical and commercial inquiries. You can send him your inquiries in French or English.

Olivier Sosé
Export Sales Manager
Phone : +33 (0) 37 49 53 - 273
Email : olivier.sose [at] pok-fire.com
Sales representative for French departments 25, 41, 52, 63, 70 and for the following countries or geographical areas: South Africa, Anguilla, Argentine Antarctica, Ross Dependency, Adelia Land, Queen Maud Land, Australian Antarctic Territory, British Antarctic Territory, and Chilean Antarctic Territory, Australia, Bahamas, Bangladesh, Barbados, Benin, Bermuda, Botswana, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, Comoros, Democratic Republic of the Congo, Republic of the Congo, Côte d'Ivoire, Djibouti, Dominica, Eritrea, United States, Ethiopia, Fiji, Gabon, Gambia, Ghana, Gibraltar, Greenland, Guinea, Equatorial Guinea, Guinea-Bissau, Guyana, Norfolk Island, Cayman Islands, Cook Islands, Northern Mariana Islands, Marshall Islands, Turks and Caicos Islands, U.S. Virgin Islands, Kenya, Kyrgyzstan, Kiribati, Lesotho, Liberia, Madagascar, Malawi, Mali, Morocco, Mauritius, Mauritania, Micronesia, Mozambique, Namibia, Nauru, Niger, Nigeria, Niue, New Zealand, Uganda, Papua New Guinea, Central African Republic, Rwanda, Saint Kitts and Nevis, Saint Helena, Ascension and Tristan da Cunha, Saint Lucia, Solomon Islands, Samoa with American Samoa and Tokelau, Sao Tome and Principe, Senegal, Sierra Leone, Somalia, Somaliland, Sudan, South Sudan, Suriname, Swaziland, Tanzania, Chad, Togo, Tonga, Trinidad and Tobago, Tunisia, Tuvalu, Vanuatu, Zambia and Zimbabwe.
You can send your requests to him in French or English.

Aurélie Degardin
Sales Manager
Phone : +33 (0) 37 49 53 - 262
Email : aurelie.degardin [at] pok.fr
For departments 1, 3, 4, 5, 6, 7, 13, 26, 38, 42, 69, 71, 73, 74, 83, 84, 2A, 2B, and Monaco, Aurélie Degardin is your contact for all technical and commercial inquiries, as well as for any questions you may have regarding the tracking of your orders in the aforementioned areas.
Please send her your inquiries in French.

Phone: +33 (0) 37 49 53 - 264
Email : brice.petident [at] pok.fr
For departments 10, 14, 22, 27, 28, 29, 35, 36, 37, 44, 49, 50, 53, 56, 60, 61, 62, 72, 75, 76, 77, 80, 95, Brice Petident is your contact for all technical and commercial inquiries, as well as for any questions you may have regarding the tracking of your orders in the aforementioned areas.
Please send your inquiries to him in French.

Céline Rempenaux
Sales Manager
Phone : +33 (0) 37 49 53 - 263
Email : celine.rempenaux [at] pok.fr
For departments 2, 8, 9, 11, 12, 15, 16, 17, 19, 21, 23, 24, 30, 31, 32, 33, 34, 39, 40, 43, 46, 47, 48, 51, 54, 55, 57, 59, 64, 65, 66, 67, 68, 79, 81, 82, 85, 86, 87, and 88, Céline Rempenaux is your contact for all technical and commercial inquiries, as well as for any questions you may have regarding the tracking of your orders in the aforementioned sectors. Please send her your requests in French.
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